TrueHelpUS.ORG Terms & Conditions

Effective Date: May 5, 2025
Last Updated: November 13, 2025

1. Acceptance of Terms

By accessing TrueHelpUS.ORG services, you agree to these Terms & Conditions, our Privacy Policy, and any other agreements or disclosures we provide.

2. Nature of Services

TrueHelpUS.ORG provides debt-settlement and financial advocacy services designed to assist consumers in resolving unsecured debts through negotiated settlements.

3. Disclosures and Disclaimers

Results vary by individual financial circumstance. Participation in debt-settlement programs may result in temporarily lowered credit scores and collection activity. We do not assume responsibility for third-party creditor actions.

4. Consent to Communication

By providing your contact information, you authorize TrueHelpUS.ORG to contact you by SMS, phone, or email for marketing and program-related purposes. Message and data rates may apply. You may opt out anytime.

5. Governing Law

These Terms are governed by the laws of the State of Arizona. Any disputes shall be resolved in Maricopa County, Arizona.

6. Contact Information

TrueHelpUS.ORG
15029 N Thompson Peak Pkwy B111 #119 Scottsdale, AZ 85260
Email: enrollments@truehelpus.org
Phone: 866-620-1805

California Consumer Privacy Act (CCPA) Addendum

This California Consumer Privacy Act (CCPA) Addendum supplements the information contained in the Privacy Policy of TrueHelpUS.ORG and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).

1. Information We Collect

TrueHelpUS.ORG collects personal information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This may include identifiers, financial data, internet activity, and communication preferences.

2. Rights Under the CCPA

If you are a California resident, you have specific rights regarding your personal information under the CCPA/CPRA, including the rights to:

• Know what personal information we collect, use, disclose, or sell.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of the sale or sharing of personal information.
• Correct inaccurate personal information.
• Limit the use and disclosure of sensitive personal information.
• Not be discriminated against for exercising any of your CCPA rights.

3. How to Exercise Your Rights

You can exercise your CCPA rights by contacting us using any of the following methods:
• Email: enrollments@truehelpus.org
• Phone: 866-620-1805
• Mailing Address: 15029 N Thompson Peak Pkwy B111 #119 Scottsdale, AZ 85260

Please provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information.

4. Sale or Sharing of Personal Information

TrueHelpUS.ORG does not sell your personal information to third parties. We may share limited information with service providers, contractors, or affiliates solely to deliver our debt-settlement and advocacy services, consistent with your consent and applicable law.

5. Retention and Deletion

We retain personal information only as long as reasonably necessary for the purposes outlined in our Privacy Policy or as required by law. You may request deletion of your data as permitted under CCPA/CPRA by contacting us using the contact details above.

6. Updates to this Addendum

We may update this CCPA Addendum periodically to comply with changing laws or to reflect updates in our practices. The revised version will be posted on our website with an updated 'Last Updated' date.